Return and Refund Policy

At July Jewelry Shop, customer satisfaction is our top priority. We want you to love your new jewelry. If for any reason you are not completely satisfied, please review our return and refund policy.

1. Return Eligibility

You may return most new, unworn items within 30 days of delivery for a full refund or exchange. Items must be returned in their original packaging, including all tags, boxes, and accessories.

2. Non-Returnable Items

The following items are non-returnable:

  • Personalized or custom-made items
  • Gift cards
  • Items marked as “final sale”

3. Return Process

To initiate a return, please contact us at info@elitesparkless.com. We will provide you with return instructions and a return address. Once we receive the item and verify its condition, we will process your refund within 5-7 business days. Shipping fees are non-refundable unless the return is due to an error on our part.

4. Exchanges

If you would like to exchange your item for a different size or style, follow the same steps for a return and place a new order for the desired item.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with a description of the issue and include photos, if possible. We will work with you to resolve the situation as quickly as possible.

Contact Us: